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FAQ
Browse common Skybike product, order, app, and setup questions.
Hardware Specifications and Principle Explanation
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What are the dimensions and weight of the Skybike?
Dimensions:
a. Expanded dimensions: approximately 1605mm × 475mm × 1030mm
b. Folded dimensions: approximately 1500mm × 475mm × 1030mm
Weight:
a. Net Weight: Approximately 24kg
b. Gross Weight: Approximately 27.5kg (including packaging)
Is there a height limit for using SKYBIKE?
For the best experience, SKYBIKE is recommended for users up to 185 cm (about 6'1") tall. Users above this height may experience limitations in riding posture and movement range, which could affect the AI Coach’s ability to deliver optimal workout guidance.
What is the maximum weight limit that the SKYBIKE can withstand?
The body weight limit for the SKYBIKE Smart Home Gym is 110kg (245 lbs), so it can accommodate a wide range of users.
How long does the unloader battery last, and how do I replace it?
The unloader’s battery lasts for approximately 5,000 uses. It is not rechargeable, so once the battery is depleted, simply replace it with a standard AAA Batteries (LR03).
How many hours or cycles has the belt-driven motor system been tested under stress conditions?
The SKYBIKE belt-driven motor system has undergone rigorous durability testing as part of our reliability validation process. The complete bike system has passed 100,000 fatigue test cycles, ensuring long-term structural durability, stability, and performance under repeated use.
How strong is the resistance on SKYBIKE?
SKYBIKE delivers up to 40 N·m of resistance torque, giving you a smooth yet powerful workout experience. Whether you’re focusing on daily cardio, endurance training, or stronger leg and core engagement, SKYBIKE allows you to adjust the intensity to match your fitness goals.
How many folds and unfolds can the pedal withstand at most?
Add a clear answer, policy detail, or instruction here.
What is the expected lifespan of SKYBIKE?
With an estimated daily usage of 2 hours, the product offers a durable lifespan of up to 14 years.
What is the recommended room temperature for storing the SKYBIKE? Is it safe to keep it in a space that reaches 105°F (40°C)?
Storing the SKYBIKE in an environment that occasionally reaches around 105°F (40°C) is generally safe and will not affect the machine’s performance. However, we recommend keeping the product out of direct sunlight, as long-term UV exposure may accelerate wear on certain rubber components. If the SKYBIKE will be unused for an extended period, covering it with its original packaging or a protective cover is helpful to prevent dust or insects from entering the machine.
What is the maximum weight capacity of the SKYBIKE smart scale?
The SKYBIKE smart scale supports a maximum weight capacity of 200 kg (440 lbs), providing accurate and reliable measurements for a wide range of users. It is designed to help you track key body metrics and monitor your fitness progress with confidence.