App Privacy Policy

Effective Date: September 29, 2026

USONIC INC ("we," "us," or "our") operates the Skybike Duo mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the App, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Account Information

When you sign in using Sign in with Apple, we receive:

  • A unique identifier associated with your Apple account
  • Your name, if you choose to share it
  • Your email address, or a private relay address if you choose to hide your email

We do not receive or store your Apple ID password.

1.2 Workout and Fitness Data

When you connect the App to a Skybike exercise bike over Bluetooth, the App reads and records:

  • Speed, cadence, power output, and resistance level
  • Distance, elapsed time, and estimated energy expenditure
  • Backrest contact sensor status (lumbar, back, and head positions)
  • An estimated seat load value reported by the bike

1.3 Device and Equipment Information

  • Bluetooth identifier, broadcast name, model, and firmware version of the connected exercise bike
  • Mobile device model and operating system version

1.4 Diagnostic Information

  • App crash reports and basic usage statistics, used solely to identify and fix defects

1.5 Information We Do Not Collect

We do not collect your precise location, contacts, photos, microphone or camera input, or advertising identifiers. The App does not integrate any advertising network.

2. How We Use Your Information

We use the information described above only to:

  • Provide the core functions of the App, including displaying live workout data and controlling the resistance of the connected bike
  • Store your workout history and make it available across your devices
  • Create and maintain your account
  • Diagnose and fix technical problems
  • Comply with applicable legal obligations

3. Health and Fitness Data

Workout and fitness data collected through the App is used solely to provide the App's functionality to you.

We do not use health or fitness data for advertising, marketing, or data mining purposes, and we do not sell or share it with data brokers.

The App does not integrate with Apple HealthKit and does not read from or write to the Health app.

4. How We Store and Protect Your Information

Your data is stored on servers operated by Amazon Web Services ("AWS") in the United States. All communication between the App and our servers is encrypted in transit using HTTPS with TLS 1.2 or higher.

We apply administrative and technical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party service providers, which process data on our behalf and under our instructions:

Provider Purpose Data Processed
Amazon Web Services Cloud hosting and data storage Account identifiers, workout records
Apple Inc. Sign in with Apple, TestFlight distribution, crash reporting Account identifier, crash logs

We do not sell your personal information to any third party.

6. Data Retention

We retain your account and workout data for as long as your account remains active. If you delete your account, we delete the associated data as described in Section 7.

7. Account Deletion

You may request deletion of your account and associated personal data by emailing support@tryskybike.com with the subject “Account deletion request”. Please identify the account you want deleted. Do not send your password.

In-app self-service account deletion is not currently available.

We may need to verify that you own the account before processing your request. We will handle verified requests in accordance with applicable law. If we need to retain any information to meet a legal obligation, we will explain the reason and the applicable retention period.

Once deletion is completed, deleted account data cannot be restored.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Obtain a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@tryskybike.com. We will respond within the period required by applicable law.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, delete, and correct your personal information, and the right to opt out of the sale or sharing of personal information.

We do not sell or share personal information as those terms are defined under California law.

9. Bluetooth Permission

The App requests Bluetooth permission solely to discover and connect to Skybike exercise equipment and to read workout data from it. Bluetooth is not used for location tracking, proximity marketing, or any other purpose.

10. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@tryskybike.com.

11. International Users

Our servers are located in the United States. If you access the App from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above and, where the changes are material, provide notice within the App. Your continued use of the App after the changes take effect constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

USONIC INC 1312 17th Street #692
Denver CO 80202 US Email: support@tryskybike.com